Privacy Policy

We may collect the following categories of personal information directly from you:

• Contact information such as your name, mailing address, email address, and telephone number.
• Information about the person who may need care, including general care needs, city of residence, and preferred timing for services. We ask that protected health information not be submitted through our web forms.
• Employment information when you apply for a position, including resume content, work history, certifications, and professional references.
• Communications you send us by phone, email, SMS text message, web form, or chat, including the contents of those communications.
• Technical information collected automatically when you visit our website, such as IP address, browser type, device identifiers, pages viewed, and referring URLs.

We use the information we collect for the following purposes:

• To respond to inquiries, schedule consultations, and coordinate care services.
• To send appointment confirmations, scheduling updates, and care-related notifications.
• To process and evaluate employment applications.
• To send transactional and account-related SMS text messages you have requested.
• To improve our website, services, and customer support operations.
• To comply with applicable legal, regulatory, and licensing obligations.

Caregiving Solutions of California operates an SMS text messaging program for individuals who have provided their mobile phone number and have expressly opted in to receive messages from us. The program is used to deliver appointment confirmations, care coordination updates, application status updates, customer service responses, and related transactional notifications.

By opting in, you authorize Caregiving Solutions of California to send recurring SMS text messages to the mobile number you provided. Message frequency varies based on your interaction with us. Message and data rates may apply from your mobile carrier. We do not charge a fee for participating in our SMS program.

How to Opt Out

You may cancel your participation in our SMS program at any time by replying STOP to any text message you receive from us. After you send the word STOP, we will send you a confirmation message and you will not receive additional SMS messages from us. If you wish to rejoin the program, you may sign up again as you did initially.

How to Get Help

For assistance with our SMS program, reply HELP to any message we send you, call us at (909) 916-0734, or email hello@caregivingsolutionsca.com.

Carriers are not liable for delayed or undelivered messages. SMS service is provided on an "as-available" basis.

Caregiving Solutions of California does not sell, rent, or share your personal information with third parties for their own marketing purposes. We do not share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes under any circumstances. Information you provide to us is used solely to deliver and support the services you have requested.

We may share information only with trusted service providers who help us operate our business (such as scheduling, communications, and hosting providers) under written confidentiality obligations, or when required to comply with applicable law, legal process, or to protect the rights, property, or safety of our clients, employees, or others.

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Caregiving Solutions of California uses cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website using tools like Google Analytics. This data is anonymous and used only to improve our services.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

We do not use cookies to track you across other websites or sell your browsing data to third parties.

You may request to access, correct, or delete personal information you have provided to us by contacting us using the details below. You may opt out of SMS messages at any time by replying STOP. You may unsubscribe from marketing emails by following the instructions contained in those messages or by contacting us directly.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Caregiving Solutions of California
1255 W Colton Ave, Suite 123, Redlands, CA 92374
Phone: (909) 916-0734
Email: hello@caregivingsolutionsca.com